Privacy Policy

Last Updated: September 23, 2025

1. Introduction

Welcome to Shiny Imperfections (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shinyimperfections.com (the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Who We Are (Data Controller)

For the purpose of the General Data Protection Regulation (GDPR), the data controller is:

Shiny Imperfections
P. D. 167
Karaliaus Mindaugo pr. 49
LT-44333 Kaunas
LITHUANIA


Email: hello@shinyimperfections.com

We are responsible for how your personal data is collected, used, and protected.

3. What Information We Collect

We collect personal information that you voluntarily provide to us when you make a purchase, contact us, or subscribe to our newsletter. The personal information we collect may include the following:

Technical and Usage Data: Information about your browser and device, IP address, and how you use our Site.

Identity and Contact Data: Your first and last name, email address, shipping address, and billing address.

Transaction Data: Details about payments to and from you and other details of products you have purchased from us. Please note, we do not store your credit card details. All payments are processed securely by our third-party payment processors (e.g., Stripe, PayPal).

Communication Data: Information you provide when you contact us for customer support or through any other communication.

4. How We Use Your Information

We use the information we collect for various purposes, primarily:

To Fulfill Your Order: To process your payment, dispatch your order, and manage your purchase. This is the primary reason we collect your data.

To Communicate With You: To provide you with customer support, respond to your inquiries, and send you service-related emails, such as order confirmations and shipping notifications.

To Improve Our Services: To analyze how our customers use the Site, which helps us improve our website, products, and customer experience.

For Marketing Purposes: If you have given us your explicit consent (for example, by subscribing to our newsletter), we may send you emails about new products, promotions, and other updates. You can opt out of these communications at any time.

5. Legal Basis for Processing Your Data (GDPR)

Under GDPR, we must have a valid legal basis to process your data. We rely on the following:

Legitimate Interests: We may process your information for our legitimate interests, such as for improving our Service, provided that these interests are not overridden by your rights.

Contractual Necessity: We process your data to fulfill our contractual obligation to you when you purchase a product.

Consent: We will only send you marketing communications if you have given us your explicit consent to do so.

6. Who We Share Your Information With

We do not sell your personal data. We only share it with third parties when it is necessary to provide our services, such as:

  • Payment Processors: To securely handle your payment.
  • Shipping Companies: To deliver your order.
  • Website Hosting and Service Providers: Who help us run our online store.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate.
  • The right to erasure: You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You can object to our processing of your personal data, under certain conditions.
  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at hello@shinyimperfections.com.

9. Cookie policy

We use cookies to enhance your browsing experience and analyze site traffic. For detailed information on the cookies we use, the purposes for which we use them, and how you can manage them, please see our full Cookie Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us at:

Email: hello@shinyimperfections.com