have a question?


I love hearing from you! Whether you have a question about a specific treasure, want to inquire about a custom piece, or just want to say hello, this is the best place to do it.


Please fill out the form below, or send me an email, and I’ll get back to you as soon as I can.

Get in Touch

If you would like to email me directly, you can write to hello@shinyimperfections.com

P.s. Please keep in mind that Shiny Imperfections is a one-woman shop. I personally read and reply to every message and do my best to respond within 24-48 business hours (Monday-Friday). If I am not busy, I check emails during the weekend too. Thank you for your patience!

Have Questions?

Here are some answers to the most common questions about my shop and handmade jewelry.

Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number to track your package in real-time.


Yes, custom order inquiries are welcome. I can recreate a similar version of a sold-out design or adapt a piece using a different color scheme.


Let me know what you have in mind, and I will get back to you with what’s possible and an estimated time frame.


You can always find the specific materials for each piece in it’s description, but here is a list of the main materials I craft with:

  • Clay Parts: I use only Fimo and Cernit polymer clay, which I seal with the Fimo semi-gloss varnish for durability and a beautiful finish.
  • Metal Parts: For your comfort, all metal components like chains, clasps, and connectors are made of stainless steel. Earring hooks are made from hypoallergenic surgical stainless steel. Also, some pieces may feature 18K gold ion-plated stainless steel for a beautiful golden finish.


Your handmade treasure is crafted to be durable, but like all art, a little gentle care will ensure it stays beautiful for years to come.

– Please remove your piece before sleeping, showering, exercising, or engaging in activities where it could be bent, pulled, or snagged.
– Keep it away from perfumes, chemicals, and avoid prolonged contact with water.
– If needed, you can gently clean the polymer clay parts with a soft, damp cloth.
– For metals parts, simply wipe them with a soft, dry cloth to remove oils or fingerprints if needed.

We offer returns and exchanges within 14 days of receiving your order. Items must be unworn, undamaged, and in their original packaging. See the Refund and Returns policy for more information.

My inspiration comes from many places! It might be the quiet beauty of the Lithuanian forests, colorful autumn leaves, the cozy feeling of a cottagecore daydream, or the enchanting worlds of fantasy. Often, it’s as simple as seeing a beautiful color combination in nature and wanting to capture that feeling in a piece of handmade jewelry.

No, because every piece is made entirely by hand, no two are ever identical. The way the colors of the polymer clay blend, the placement of each tiny leaf on a mushroom pendant, or the selection of beads for my cloud earrings or other beaded pieces will always be unique. When you choose a piece from Shiny Imperfections, you are choosing a work of art that is truly, completely yours.

My philosophy is to find and celebrate the magic in the handmade. In a world of mass-produced perfection, I believe the true beauty of a piece lies in its unique character—the little marks and asymmetries that show it was made by a human hand. Each piece of my whimsical jewelry is ‘perfectly imperfect,’ a one-of-a-kind treasure with its own soul, ready to bring a little of that quiet magic to your day.